Специалист по клиническим исследованиям
Киев • 46 лет
Head of Central Management medical assistance в PJSC “ІNSURANCE GROUP“ TAS
12 лет 2 месяцаHead of the organization of health services в PJSC “INGO Ukraine”
2 года 1 месяцHead of the Health Insurance в PJSC “European Insurance Alliance”
3 года 6 месяцевHead of Methodology and underwriting of personal insurance в CJSC “InterTransPolis”
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окт. 2012 - н/в
PJSC “ІNSURANCE GROUP“ TASOrganization of the management, development of service standards of the insured, motivation system, development of requirements for change in accounting system to serve the insured, making presentations to potential and existing customers.
сент. 2010 - окт. 2012
PJSC “INGO Ukraine”Organization of the department service support contracts of health insurance (contact center): construction of the contact center with "zero", the selection and appointment of personnel, development of service standards of the insured, motivation system, development of requirements for change in accounting system to service the insured, making presentations to potential and existing customers.
Organization of the department to work with clinics: the selection and appointment of staff, the development and changes in the model contracts with clinics, contracts with health facilities, create a database of health care facilities for the contact center, maintaining the database up to date.
марта 2007 - сент. 2010
PJSC “European Insurance Alliance”Organization of the work of the methodology and loss adjustment: the development of insurance products, preparation of quotations for voluntary health insurance, including on brokers' request, consulting staff representatives on different types of insurance, the negotiation of contracts with customers, contracts with health facilities, review of documents from health facilities, training of insurance acts.
Organization of the department of service: service organization of the insured, the control over the level of benefits and minimizing of costs at the stage of medical care, the introduction of software maintenance of the insured.
марта 2003 - марта 2007
CJSC “InterTransPolis”Development of insurance products for personal insurance (the insurance program, the insurance contract, the accompanying documents), preparation of quotations for voluntary health insurance.
Год окончания 2009
Еnterprise economy, specialistГод окончания 2003
General surgery, master's degreeГод окончания 2011
The principles of formation of a positive image of the insurance company to communicate with the client by phone. Structure and skills effectively, a telephone conversationВладение языками:
Водительское удостоверение: Driving license.
Компьютерные навыки: Advanced Windows OS user. Experienced Internet, e-mail, professional software user.
Личные качества:
Career goals: I am interested in an entry level position or any other position for which I am qualified. Once I gain additional experience, I would like to move on from a technical position to management. My long-term goals involve professional growing with the company where I can continue to learn, take on additional responsibilities, and contribute as much as I can.
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