Пантюхова Марианна

Опыт работы:

• Director of Development and the opening of the clinic

  июля 2016 - янв. 2017

  Мedical cosmetology clinic VIVA ESTE

  The opening of the second branch of the medical clinic:

  • Recruitment and training standards of service in the clinic: dermatologists, oncologists, surgeons, administrators, masseurs
    
  • Education administrators:
    

  training on the standards of service in the clinic

  training on effective sales

  training in clinical product (especially procedures)

  Beauty Pro program training

  training for primary accounting (invoices, expense)

  • Keeping the clinic in the Facebook, Twiiter, Instagram, Youtube, Google +. Writing advertising posts and competitions, paid advertising.
    
  • Filling the clinic site: writing articles, promotional materials, development of advertising banners in conjunction website, social network, a banner at the reception and the offices in the clinic.
    
  • Sales program for increase in the amount of average check clinic (bonus deposits, shares 1 + 1, sale of cosmetics for home care, cross-marketing to employees.
    
  • Keeping board for employees: employee of the month, the development of motivation for specialists (sales plans,% of sales in the past month)
    
  • Organization of the Open Day clinic: advertising the opening day at the clinic: site (Google Adwords), in the social. networks, local forums, host, event scenario.
    

• Director of Development

  нояб. 2013 - марта 2016

  Medical Cosmetology Center Sensavi
  • Purchases of materials to the clinic and professional cosmetics and medicine for doctors at the clinic.
    
  • Recruitment for the clinic: doctors, administrators, massage therapists, chiropodists, those. staff. 
    
  • Development of motivation system for employees.
    
  • Primary accounting, the arrival of the goods.
    
  • Inventory at the end of the month.
    
  • Promotions clinics: website, social. network, promotional materials at the reception, motivation for employees.
    
  • Keeping the clinic site: articles, stock updates, contextual advertising.
    
  • Hospital Management in social networks: daily posts useful information on subjects, clinical events, corporate life clinic.
    
  • Corporate cooperation with related companies (dental clinics, insurance, fitness centers, tour. Agency).
    

• Manager Spa

  апр. 2010 - нояб. 2013

  Salon Royal Beauty Club
  • Financial reports.
    
  • Training of personnel.
    
  • Supply chain management.
    
  • Develop a system of discounts, loyalty programs.
    
  • Working with a customer base.
    
  • Purchase of professional cosmetics for masters.
    
  • Purchase of consumables and household materials.
    
  • Manager Phyto bar.
    
  • Cooperation with hotels, magazines and websites on advertising.
    
  • Introduction of new procedures.
    

• Team leader Housekeeping department

  апр. 2007 - апр. 2009

  Hyatt Regency Kiev
  • Formation and distribution task for the maid.
    
  • Checking rooms.
    
  • Resolving conflict situations on the shift.
    

  Communication with all departments of the hotel.

• Assistant GM & CBD department

  июля 2001 - апр. 2002

  Procter & Gamble Ukraine, Kiev
  • Sale reports.
    
  • Booking tickets, hotels for CBD and General Manager.
    
  • Presentation for GM.
    
  • Translation of documents and negotiations.
    
  • Meetings of the New Year and etc.
    
  • Cost reports/ Travel expenses of GM.